Software Support for Businesses, Legal Offices and More

• Free initial assessment
  We'll review your needs and my services and make sure we have a good fit.
• Technology management
  With my 12 years of experience, I can completely coordinate your overall technology program.
• Needs analysis
  Costs and benefits need to be weighed in a responsible manner. Are you investing too much or too little in your program? Let's find out.
• Software purchase and installation
  Acquire the right software and make sure it is optimized for your environment.
• Customization to specific work flow
  Software should work the way you run your office. Working through the details of automating your work flow leads to increased productivity.
• Ongoing support and troubleshooting
  Technology is forever changing. Therefore, I offer ongoing support to ensure your continued success.
• Procedure guide development
  Procedures are the road map for your staff to follow. A properly developed guide keeps your office on track and moving forward.
• PDA and remote database connectivity
  Technology that is always at your fingertips can make a world of difference in efficiency. I can show you how.

Using the latest technology in Web-based training provides the convenience of attending training sessions from your office or home computer. Customized training is conducted in your database with your configurations, enhancing the training experience. Public Webinars are conducted in my training database with attendees joining from their computer. Conference calls are provided at no charge using VoIP (Voice over Internet Protocol) calling from your computer or by joining my Web conference call for a nominal charge. Call or email me for complete details on topics, dates and times, and costs.

• One-on-one via remote access
  Call for a quick fix or schedule a date and time at your convenience. Individual training sessions are provided at my standard hourly rate.
• Training the trainer
  This training is geared towards the in-house administrator. If you have a sharp person in your office with the time and talent to train your staff, then give them the knowledge to do the job.
• Customized group webinars
  Sessions can be scheduled for groups of two or more. I will customize the agenda to your specific needs and, if requested, develop a procedure guide.
• On-site
  Individual and group training can be provided at your location or hands-on training facility. Call for a quote.
• General public webinars
  Public sessions cover a variety of topics. Each 2-hour Webinar allows for in depth instruction and Q&A. Following are some topics:
  • New user training
    Help new employees get off to a quick start
  • Basic setup and configuration
    Build the foundation for a great database
  • Advanced setup and configuration
    Simplify Time Matters with automated procedures
  • Document management and automation
    Learn time-savings steps towards a "less paper" office
  • Email
    Learn to manage your email overload
  • Deadline tracking
    Never miss an important date
  • Administrator training
    Effectively manage your staff and data
  • Office communication
    Share information using delegation and notification
  • Billing setup
    Quick start to getting your bills out

• Time Matters & LexisNexis Total Practice Advantage - practice management software
  These are the best and most comprehensive software packages available, and they provide the framework to bring your entire practice into focus.
• Billing Matters – billing software
  Integrate your front office practice management with back office billing. Send all activity directly to billing and capture your time.
• Here's How - procedure guide
  Beginning templates and a set of customizations provide a starting point towards developing your office procedures.
  Click here for details
• MobileTM - a smartphone portal to your Time Matters data
  No more synchronizing and no more sensitive data stored on your PDA. Your office database is viewed directly in your browser in real time. To see if this is right for you, give me a call to set up a demo on your phone.
• Clio - Web-Based Software
  Clio offers a suite of management tools without the need for costly hardware and IT support. Access your software from any internet connected computer or from your smartphone. This system is perfect for the smaller office that needs streamlined management tools at a lower implementation cost.
  Click here for details on a 30 day free trial promotion with an hour of free consulting
• Essential Services - related business and home services
  Let me help you with your wireless and digital phone needs for home and office. Satellite TV plans are also available. Video conferencing? No problem. Looking for an affordable solution for your technical support? I can help. International calling plans? Got it!
  Click here for essential services offered through MME